Never miss a customer call with smart voice solutions.
Set up IVR menus, toll-free and virtual numbers, bulk voice campaigns and call tracking, all managed in the cloud with no hardware to install.
Voice, IVR & Cloud Telephony that delivers results
Many customers still prefer to call. Missed or unanswered calls mean lost business. Zap-Pass provides IVR, toll-free and cloud telephony services in India that help you answer every call professionally, route callers to the right team and track performance.
With a cloud-based IVR, callers hear a professional welcome and choose options to reach sales, support or accounts. Calls can ring on your team's mobiles, so there's no office hardware to buy. Run bulk voice call campaigns with pre-recorded messages for reminders and announcements, add click-to-call buttons to your website, and capture leads with missed call numbers. Every call can be recorded and synced with your CRM.
Our voice, ivr & cloud telephony services
Everything you need, delivered by one experienced team.
IVR solutions
Multi-level menus that greet callers and route them to the right team.
Toll-free numbers
1800 numbers that make it free and easy for customers to call you.
Cloud telephony
Virtual numbers, call routing and call queues without hardware.
Bulk voice calls
Pre-recorded voice messages for reminders, alerts and promotions.
Click-to-call & missed call
Connect website visitors instantly and capture leads with a missed call.
Call recording & analytics
Recordings, call logs and reports to improve service quality.
Why businesses choose our voice & ivr services
We combine technical expertise with a clear focus on your business goals.
- No hardware neededEverything runs in the cloud, set up in days.
- Calls on any phoneRoute calls to your team's mobiles or desk phones.
- Professional imageIVR greetings and toll-free numbers build trust.
- Full visibilityRecordings, missed-call alerts and performance reports.
How we deliver
Consult
Understand your audience, use cases and message volumes.
Day 1Setup & compliance
Accounts, sender IDs, DLT templates and numbers configured.
Day 2–7Integrate
Connect with your website, CRM and apps via API.
Week 1–2Launch & report
Go live with delivery reports and ongoing support.
Go liveTools and platforms we use
Voice, IVR & Cloud Telephony FAQs
What is an IVR?
An Interactive Voice Response system greets callers with a recorded message and lets them press keys to reach the right department or hear information.
Can calls ring on our mobile phones?
Yes. With cloud telephony, calls to your business number can ring on your team's mobiles in turn or all at once.
How long does it take to get a toll-free number?
After documents are verified, a toll-free number and IVR can usually be set up within a few working days.
Can bulk voice calls be personalised?
Yes. Voice campaigns can include recorded messages and options like press 1 to speak to an agent, and results are tracked in detailed reports.
Related services
Serving clients across India and around the world
We work with businesses nationwide and internationally through calls, video meetings and shared project tools.
Let's discuss your voice & ivr project
Get a free consultation and a fixed quote within one working day.